To book an appointment or to access one of our services, please contact us. To reduce the spread of COVID-19 and maintain social distancing, the practice team will take your pet inside and provide you with updates via phone or email.
Please click here to find out more.

We can now offer additional services for our patients, while still adhering to COVID-19 social distancing rules. Any additional services we can provide will depend on a risk assessment which considers the safety of our clients and teams along with the welfare of your pet.

As a Practice, we have been preparing for how we will work in the ‘new normal’. We will be providing the same high-quality services, with the same friendly, caring people, just delivered in a slightly different way.

We are working in smaller teams to reduce the spread of COVID-19 and therefore lead times for appointments maybe a little longer than usual. Please bear with us at this time – we will do our best to make your appointment as smooth as possible.

Guidance for attending your appointment:

To keep everyone safe, a small number of clients may be able to come into the practice. When you book an appointment, we will confirm the arrangement for when you arrive and will advise on how we’re maintaining social distancing. This will include measures such as:

  • Remaining 2m apart
  • Asking that all clients wear face coverings
  • Asking that all clients use hand sanitiser when entering and leaving the Practice
  • Screens will be positioned at our reception desks, and our teams will be wearing masks and visors

We can take payment via bank transfer or contactless payment by bringing our payment terminal outside.

Temporary opening hours:

  • Monday- Friday 8am-7pm
  • Saturday 9am-5pm
  • Sunday 11am-1pm

Out of hours, care is provided by Vets Now Alesford, Farnham or Reading. The Farnham Branch contact number is 01252 444677.

We have made these changes as the health and wellbeing of our patients, clients and staff is our number-one priority.

Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet and if you have any questions, please do not hesitate to get in touch.